Privacy Policy

Adventure Force LLC (“Adventure Force“, “we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed by Adventure Force.

Please read this Privacy Policy carefully. By visiting adventure-force.com (the “Site”), you agree to be bound by the terms and conditions of this Privacy Policy. If you do not agree with the terms of this Privacy Policy, do not access or use the Site.

What Information Do We Collect?

We collect both Personal Data and Non-Personal Data as detailed below:

Personal Data

Personal Data is data that allows someone to identify or contact you. The Personal Data we collect may include:

Account data: We may collect data to identify you or your account such as your name, email address, mailing address, phone number, username and password when you register for an account to make purchases or access certain content.
Order data: We may collect data regarding the products you purchase, rent, license, or download from us as well as associated payment method details.
Communication data: When you contact us via email, phone, social media or otherwise, we collect data needed to identify you and fulfill your request such as your name, contact information, content of the communication, and related metadata.
Marketing data: We collect data from your engagement with marketing communications such as by email or ads. This helps tailor offers to your interests. You can opt-out of email marketing below.
Event data: We collect registration and participation data when you attend one of our sponsored events or promotions.
Feedback data: Any feedback or user-generated content you submit, such as product reviews, photos, videos, etc., may be published and becomes public information.

Non-Personal Data

We also collect data in a form that does not, on its own, permit direct association with any specific individual. This Non-Personal Data includes:

Browser/device data: We may collect data about the device and browser you use to access the Site such as your IP address, access dates and times, app crashes, device type, operating system, browser type, mobile carrier, referrer URLs, in-app actions, and website navigation.
App/game data: When you access our games and apps, we may collect performance data, your progress, gameplay information, high scores, and other related data.
Analytic data: We and our third party service providers may collect and analyze data about your use of the Site and other online services. This data may include cookies, pixels, events, and other technologies to analyze Site activity.
Other data: We may collect additional data relevant to operational, promotional, and other business needs. This data is aggregated and de-identified prior to analysis and storage.

Our apps may request access to certain features on your device such as contacts, calendar, camera, etc. You can enable or disable access to these services through your device settings. We do not access any such data without your consent.

How Do We Use This Information?

Adventure Force uses the data we collect for purposes including:

Create and manage user accounts
Process orders and transactions
Communicate with customers about orders, products, services, contests, and events
Personalize content such as product recommendations
Monitor and improve the Site performance and user experience
Conduct research and analysis to inform strategy decisions
Develop new products, features, and services
Comply with legal obligations and requirements
Prevent fraud, unauthorized access, and illegal activity

We will not use your Personal Data for purposes other than those purposes we have disclosed to you, without your permission. From time to time, we may request your permission to allow us to share your Personal Data with third parties. You may opt out of having your Personal Data shared with third parties.

When you provide information from your social media account, it will be treated in accordance with this Privacy Policy. The information may also be subject to the policies of your social media provider.

When Do We Share Your Information?

We do not sell your Personal Data to third parties. We may share your Personal Data only in the following circumstances:

Service providers: To third party service providers, agents and contractors who help administer the Site, process transactions, fulfill orders, analyze data, host events or perform other services. They have limited access to perform these tasks and are not permitted to use data for other reasons.
Legal requirements: To cooperate with law enforcement, government authorities, and private parties to enforce laws, intellectual property rights, and company policies, or to protect the rights or safety of our users and third parties.
Business transfers: In the event Adventure Force undertakes or is involved with any merger, acquisition, reorganization, sale of assets, bankruptcy, or insolvency event, we may sell, transfer or share some or all of our assets in connection with such event, including your information.
Aggregate/de-identified data: We may disclose or use aggregated or de-identified data for any purpose. For example, we may share aggregated data with our partners about how users engage with our Site, ads, and other content.

Your Choices & Rights

You have certain choices regarding your information. Please note, these rights are not absolute and are subject to applicable laws and limitations.

Access / Update Data: You can access, review, and update certain user profile data by logging into your online account. You can also contact us to request access to, correct, or delete your personal data.
Limit Sharing: You can limit how we share your personal data by updating your sharing preferences in your account profile settings.
Opt-Out of Communications: You may opt out of marketing-related emails by using the unsubscribe link in the emails. You may also contact us to opt out. Opting out does not prevent essential operational communications.
Disable Cookies: Most browsers let you remove and/or block cookies. You can also adjust settings on your mobile device to limit ad tracking. This may impact the performance and personalization of the services.
Right to be Forgotten: In some jurisdictions, you have a right to request deletion of your personal data. We will comply unless we have a lawful basis for retention, such as for our legitimate interests.
Right to Non-Discrimination: You have a right to non-discrimination for exercising your privacy rights. We will not discriminate if you choose to exercise your privacy rights.

If you wish to submit a request to access, update, or delete your personal data, please complete this Privacy Request Form. For all other requests, you may contact our Data Protection Officer at the details below.

Data Protection Officer:

Adventure Force LLC
123 Main Street
Irvine, CA 92618
[email protected]

Data Retention

We store personal data for active users until your account is deleted or terminated. Certain data like orders and financial transactions are retained for longer periods for legal compliance. We determine retention based on the following criteria:

Legal obligations under applicable law, government orders, or contracts.
Pending or recent transactions, claims, or disputes.
Our legitimate operational needs, such as account management, analysis, research, system improvements, and troubleshooting.

Retention periods can vary significantly based on the criteria. When personal data is no longer needed, we securely delete, destroy, or anonymize it.

Children’s Privacy

Adventure Force does not knowingly collect personal data from children under the age of 13 without parental consent. If you believe we may have collected personal data from a child under 13, please contact us to request deletion.

Privacy Shield Notice

Adventure Force participates in the EU-U.S. and Swiss-U.S. Privacy Shield Frameworks established by the U.S. Department of Commerce with respect to personal data transferred from the European Economic Area and Switzerland to the United States in reliance on Privacy Shield. We commit to comply with the Privacy Shield Principles with respect to such data. If there is any conflict between this Privacy Policy and the Privacy Shield Principles, the Privacy Shield Principles take precedence.

To learn more about Privacy Shield, and to view our certification page, please visit the U.S. Department of Commerce’s Privacy Shield List at https://www.privacyshield.gov.

The Privacy Shield Principles require that we provide individuals access to personal data about them that we hold and the ability to correct, amend, or delete that information if it is inaccurate. If you have any questions or concerns about our Privacy Shield compliance, please contact us using the information below.

If you have a privacy complaint regarding our Privacy Shield compliance, we will investigate and attempt to resolve complaints and disputes regarding use and disclosure of your Personal Data in accordance with the Privacy Shield Principles. If we do not resolve your complaint, you may submit your complaint free of charge to JAMS. Under certain circumstances, the dispute may be referred to the Privacy Shield Panel. This independent recourse mechanism is available at no cost to you. For more information, please visit https://www.jamsadr.com/eu-us-privacy-shield.

Within the scope of our authorization to do so, and in accordance with the Privacy Shield Principles, Adventure Force may disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.

International Data Transfers

Adventure Force is headquartered in the United States with international operations. We transfer personal data to the U.S. as well as other countries where we have operations or engage service providers, including some in Europe, Asia, and South America. We utilize standard contract clauses, EU Binding Corporate Rules (“BCRs”), and other safeguards to permit data transfers from the EEA and Switzerland to other countries worldwide. If you have questions about international transfers, please contact us.

Security of Your Information

We take all reasonable steps to protect your personal data and maintain security of information we collect through SSL encryption, application security testing, infrastructure security, privacy reviews, staff training, and strict access controls and audits. No security measures are perfect, however, and we cannot guarantee the security of our systems 100%.

Third Party Sites

The Site may contain links to third party sites such as social networks. Adventure Force is not responsible for the data collection, use, disclosure or security of any information collected by other sites. Please review the privacy policies on any linked sites before submitting information.

Changes to this Policy

We may update this Privacy Policy from time to time as needed to reflect changes to our information practices or relevant laws. When material changes are made, we will post the updated Privacy Policy and notify you by email or placing a prominent notice on the Site. We encourage you to periodically review this page for the latest information on our privacy practices.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact our Data Protection Officer at: